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Magento Support

Magento Support Packages

We provide different support packages for Magento-based eCommerce shops and online businesses.

These are different levels of support packages including 24/7 ongoing support and urgent support for shops in development or for existing online businesses.

EASY START

EASY START

40 hours

Emergency issues

TRIAL SUPPORT

STANDART

80 hours

ongoing support

BEST CHOICE

FLEXIBLE

120 hours

extended suport

BEST CHOICE

ADVANCED

160 hours

extended suport

What Is Included:

  • To clean up the shop and remove malware and viruses
  • To update Magento version
  • To install security patches
  • To close security holes
  • Fixing of critical issues
  • Performance tuning
  • Conversion optimization
  • Code Review

What We Solve

Troubleshooting

Our large team of Magento testers and developers will respond immediately to prevent any technical or performance issues such as site downtime, security breaches, reserve copy or perform system updates after updates are released.

Performance Management & Optimization

We will check the site speed and performance, optimize space on the server and images format, fix technical issues, reduce scripts, update your Magento store following recommendations of speed checking tools.

Security Maintenance

Cyberattacks against eCommerce sites could cause the vulnerability of payment and data safety. That’s why we ensure to identify weaknesses in code and fix them to achieve high stability and security. This includes code review, suggestions, and further development.

Magento Updates

Depending on your site version, we will help with the following tasks: installing security patches for Magento 1.x sites, Magento software updates, solving plugins compatibility issues after store migration, checking the correct work of your store after updates.

Benefits of Magento Support Services

  • Strong Tech Competency For Your Project
  • Magento Core Company Expertise
  • Well-Established Internal Workflow
  • Conforming to Industry Standards and Latest Guidelines

Other Services

Have a Project in Mind?

Request a Quote or Contact Representative