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Magento Support and Maintenance

WebMeridian provides Magento website support to handle security, performance, and functionality issues. Let us detect and solve any issue related to security breaches or code conflicts, system updates, or modules incompatibility and provide you with a fully-functional eCommerce store.

What We Solve

Fixing Tech Issues

Our Magento developers will rapidly react to any technical problems like site downtime, security breaches or the necessity of a system update when you need it. With WebMeridian’s Magento maintenance services, you can forget about lost clients and performance issues.

Performance Management & Optimisation

We will check the site speed and performance via site speed checkers. Based on faults identified by an audit we either will fix technical issues on your site, update your Magento store version or plugins following search engine and speed checkers' recommendations.

Security Maintenance

Cyberattacks against eCommerce sites could cause the weakness of payment and data safety. That's why we ensure to identify flaws in code and fix them to achieve high stability and security of your store. Our Magento maintenance services include code review, suggestions, and further development.

Magento Version Updates

Depending on your platform version, our Magento support and maintenance packages include the following scope of work: installing security patches for Magento 1.x sites, Magento software updates, support Magento 1.9, resolving plugin compatibility issues after platform migration, and testing your store after updates.

Theme Updates

Keeping Magento Theme up to date is one of the primary focuses of our Magento maintenance and support services. We examine current themes for compatibility and eliminate any functional or visual difficulties shop owners may have after the upgrade because theme updates frequently do not keep up with Magento's development rate and become dysfunctional when the latter is updated.

Extension Updates

During the Magento website support, our team provides timely updates for third-party or proprietary extensions and proper quality assurance to ensure they are still compatible with the rest of your shop. If not, we thoroughly investigate what is causing the incompatibility and make the necessary adjustments to ensure that the updated extensions function properly and do not cause any conflicts.

Get A Magento Expert Consultation

Our Adobe Business Practitioner conducts site audit to optimize your eCommerce weaknesses.

Our Magento Support Packages

We provide four Magento support packages for online stores. Magento development maintenance & support by Adobe Certified developers allow you to concentrate on your business while we take full responsibility for the technical aspects.

There are different levels of support for different issues that occur in eCommerce stores. We also support online sites of any size. Check the available Magento support packages below:

TitleEasy StartStandardFlexibleAdvanced
Support 40 hours for Emergency Issues80 hours for Ongoing Support120 hours for Extended Support 160 hours for the Full Support
Fixing of Critical Issues
Support Manager
Code Review and Optimization
Site Audit
Magento Version Upgrade
Magento Performance Tuning
Security Patches Installation
Resolving Compatibility Issues
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    Get Magento Maintenance and Support Services From Adobe Certified Devs to Avoid Emergencies

    Rest easy knowing that your Magento store is in the caring and skilled hands of WebMeridian’s Magento Website Support Department.

    With our Magento maintenance package, you will receive a certain amount of monthly developer hours to debug technical issues, apply the most recent security updates, build new features, and everything in between. Magento development, maintenance & support:

    • Development of new features
    • Performance enhancement
    • System integration and extension upgrades are part of the website audit
    • Quality Assurance
    • Troubleshooting
    • Troubleshooting
    • Installation of security patches
    • Setup of the server

    Magento website maintenance services

    Support and Maintenance

    Textile Store

    USA-based store that focuses on designing textiles

    Country

    The USA

    Industry

    Textile

    Services

    Custom Magento Development, Support and Maintenance

    Case Study

    Magento Website Support

    Reifen-Berg

    Distributor of wheels, tyres and spare parts for cars

    Country

    Germany

    Industry

    Automotive

    Services

    Magento Website Maintenance, Magento Migration Service, Multistore Magento 2

    Case Study

    No More Lost Customers!

    We offer tech audit and implementing of new theme with a hot feature set to rekindle customer interest and drive additional sales.

    Benefits of Magento Support Services

    What Client Say

    Alex Berezovskyi
    E-Commerce Manager, Leo Digital

    “WebMeridian makes our business better every day with Magento support and maintenance services.”

    Magento Development, Maintenance, Support With Trendy Features

    Our team will help you implement the hottest Magento development trends in the Magento website support process.

    Read On

    Related Articles

    Why Do Websites Need Magento Maintenance & Support?

    Regularly updating and maintaining your site is crucial to ensuring that your site is running at full capacity. Just like cars, websites require maintenance to operate properly. Properly Magento technical support of your site helps to ensure site security, increase the number of new visitors, boost returning traffic, and more.

    What Is a Magento 2 Maintenance Plan?

    Magento website maintenance plan is exactly what it sounds like: a long-term strategy for maintaining and supporting your website. This frequently involves more in-depth work than most people have time for or know how to perform successfully. Hence, they hire outside Magento support agency or vendor to maintain their website for them.

    How Long Does It Take to Maintain a Website?

    The truth is that Magento technical support can range from a few hours per month to full-time assistance. The most crucial thing is that you have proper processes in place and that you routinely update your website.

    What Happens If You Don't Maintain Your Website?

    If you do not perform ongoing Magento store maintenance, it may begin to operate slowly, stop converting leads or sales, may become infected with malware, or may even stop working entirely. Our Magento maintenance and support services are aimed to guarantee that nothing ever goes wrong with your store. WebMeridian’s Magento support team ensures your store is always up-to-date, secure and fully optimized.

    How can I keep my Magento website's up to date? How Often Do Magento Websites Need Maintenance?

    Monthly Magento Website Maintenance Checklist: Keep an eye on the store's security. Examine the time it takes for a page to load. Create reports to track the performance of your Magento store. The contact forms should be tested. Discounts and special offers should be considered. Make contact with consumers who have left your business empty-handed.

    What happens if I do not use all of my hours from Magento maintenance package?

    When you don't utilize all of your support hours in a month, they roll over to the next. That means you'll never have to worry about wasting time during the sluggish months.

    Our situation is urgent. Can you give Magento Development Maintenance Support as soon as possible?

    Sure! We always respond within one hour, but you may add an urgent note to your request to alert us right away.

    Do Magento speed optimization services are included in Magento website maintenance services?

    Enable Magento cache, compress photos, disable unnecessary Magento modules, and enable flat catalogues for smaller webshops. W3C conformity; In general, compress output; Set up PHP settings; Session archiving

    How long will Magento 2.3 be supported?

    Adobe has formally confirmed that support for Magento 2.3 will cease in September 2022. Currently, Magento 2.4 has replaced Magento 2.3.

    Why is Magento maintenance service important?

    Magento maintenance service is important for ensuring the security, performance, and functionality of your store, as well as for building customer trust and loyalty.

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      Summary
      Magento Support and Maintenance
      Service Type
      Magento Support and Maintenance
      Provider Name
      WebMeridian,
      28-ho Chervnya St, 62,Chernivtsi,Chernivets'ka oblast-58000,
      Telephone No.+380671977179
      Area
      Ukraine
      Description
      WebMeridian provides Magento website support to handle security, performance, and functionality issues. Let us detect and solve any issue related to security breaches or code conflicts, system updates, or modules incompatibility and provide you with a fully-functional eCommerce store.
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        I read and understood Privacy Policy and I give consent to have my personal data processed.

        I read and understood Privacy Policy

        Please agree to our Privacy Policy to use the contact form
        Upload a File
        Summary
        Magento Support and Maintenance
        Service Type
        Magento Support and Maintenance
        Provider Name
        WebMeridian,
        28-ho Chervnya St, 62,Chernivtsi,Chernivets'ka oblast-58000,
        Telephone No.+380671977179
        Area
        Ukraine
        Description
        WebMeridian provides Magento website support to handle security, performance, and functionality issues. Let us detect and solve any issue related to security breaches or code conflicts, system updates, or modules incompatibility and provide you with a fully-functional eCommerce store.