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Magento Support and Maintenance Services

Magento Maintenance And Support Packages

We provide different Magento support packages for worldwide eCommerce shops and online businesses.

These are different levels of support packages, including 24/7 ongoing support and urgent support for shops in development or existing online businesses. Our Magento support and maintenance team have your eCommerce store covered for any issues you may encounter.

By offering Magento maintenance and support services, WebMeridian provides online retailers with assistance in handling all arising technical hurdles and stands for continuous business evolution in line with changing business needs.

Emergency Magento website supports the time when an ecommerce company fails to provide adequate customer experience equals lost revenue and damaged customer trust.

Our Magento Maintenance Services and Support Packages are aimed to guarantee that nothing ever goes wrong with your store. WebMeridian’s Magento support team ensures your store is always up to date, secure and fully optimized.

Tired of tracing Magento errors? Then choose one of our Magento support packages above.

Magento Support Packages



40 hours

Emergency issues



80 hours

ongoing support



120 hours

extended support



160 hours

extended support

What Is Included In Our Magento Support Packages:

  • Cleaning up of the shop and removing malware and viruses
  • Magento version updating
  • Security patches installation
  • Security holes closing
  • Experienced Magento Developers
  • Fixing of critical issues
  • Performance tuning
  • Conversion optimization
  • Code Review
  • Third Party Integrations

Our Magento Support Services Also Include:

What Makes Our Magento Support Packages Special?

Preventative Support

We constantly monitor your site using the latest technology and carry out maintenance as and when required to identify issues before they become a threat to the success of your business.

Reactive Support

24/7 support is available through email, phone, chat, to support you on any critical issues that you might be encountering relating to your eCommerce store.

Flexible Support

You have the option to choose from various packages which provide appropriate response time and the level of service that suits your needs.

Explore more about support package in our latest blog posts


Our large team of Magento testers and developers will respond immediately to prevent any technical or performance issues such as site downtime, security breaches, reserve copy or perform system updates after updates are released.


We understand that trust and safety are crucial factors for most clients to ensure successful cooperation on a project. That is why we provide a nondisclosure agreement with most customers to ensure that their data is protected.

Performance Management & Optimization

We will check the site speed and performance, optimize space on the server and images format, fix technical issues, reduce scripts, update your Magento store following recommendations of speed checking tools.

Analysis and Consulting

We begin by gathering your requirements and defining the best path for your project. The business analyst and other team members analyse your needs, goals, and desires and advise on platform choice, the scope of work, timescale, and a suitable team.

Security Maintenance

Cyberattacks against eCommerce sites could cause the vulnerability of payment and data safety. That’s why we ensure to identify weaknesses in code and fix them to achieve high stability and security. This includes code review, suggestions, and further development.

Execution of an Agreement

When the project has been discussed and all questions have been answered, we sign an agreement with our customers. After that, we move on to the project concept. We have a Magento Support and Maintenance packages able to fit any size enterprise-level entity.

Magento Updates

Depending on your site version, we will help with the following tasks: installing security patches for Magento 1.x sites, Magento software updates, solving plugins compatibility issues after store migration, checking the correct work of your store after updates.

WebMeridian Magento Website Support

  • Magento Security and Upgrade Services

  • Magento Website Maintenance Services

  • Magento Database Maintenance

  • Magento Performance Optimization Service

  • Magento User Interface Optimization Services

  • Magento SEO Services and Support

  • Magento Cart and Checkout Optimization

  • Magento New Feature Development

  • Magento Theme Design Services

We Are a Magento Agency You Can Trust for End-to-End Maintenance and Support Requirements

Our Magento website maintenance services provide business owners with a cost-effective solution for keeping their online store running optimally. WebMeridian 24×7 Magento Maintenance and Support Services are always there to help. Our Magento support services help online retailers of all sizes move to Magento from a plethora of other platforms, including legacy and custom-built ones. We provide all-encompassing services with various Magento maintenance packages and custom web development.

Benefits of Magento Maintenance and Support Services

  • Strong Tech Competency For Your Project
  • Magento Core Company Expertise
  • Well-Established Internal Workflow
  • Conforming to Industry Standards and Latest Guidelines

Other Services

Have a Project in Mind?

Request a Quote or Contact Representative